Deposit and Cancellation Information
Payment: We will charge your Credit Card in NZD and Raglan Kopua Holiday Park will appear on your statement.

Refunds: All nights booked must be paid for and no refunds given for early departure.


All cancelled bookings will incur a 20% cancellation fee.
If your booking is cancelled within two weeks of your arrival date, a 50% fee will be taken.
If your booking is cancelled with less than 48 hours notice, a 100% fee will be taken.


NO refunds of deposit for cancellations during peak time - 19 Dec - 7 Feb, Auckland Anniversary, Easter and Labour weekend.
NO refund will be made should guests alter or leave for any reason before this reserved departure date or late arrivals.
A deposit is required to confirm this booking and must be paid by the due date or you risk losing the booking.
Balance of account is payable on arrival.
Credit card details will be held in our secure pay booking system for 14 days after departure in case of damages or extra cleaning required.
Reduction in number of guests requires Management approval.
*Minimum stay price applies at peak times for campers and all year for self contained units. i.e Auckland Anniversary, Easter Weekend, Labour weekend & 19 Dec - 7 Feb.
*Minimum stay price is 2 adults per site per night.